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Volume 1 Issue
2 Winter 2004
In This Issue:
EXECUTIVE DIRECTOR'S MESSAGE
WACC HIGHLIGHTS
STUDENT / CAMPUS PROJECTS
BEST PRACTICES
DATES / ANNOUNCEMENTS
EXECUTIVE
DIRECTOR'S MESSAGE
CONTINUUMS
OF SERVICE CONFERENCE OFFERS STATE-OF-THE-ART
TRAININGS TO SERVICE-LEARNING PRACTITIONERS
Jennifer Dorr, Executive Director
While service, in its many shapes and forms, has
been integrated into education for years, the
service-learning field is relatively young.
Administrative positions are becoming more
institutionalized and professionalized; faculty
are slowly being recognized and rewarded for their
service-learning work. Students are called to
leadership positions on their campuses and in
their communities; community partners are
gradually being recognized as co-educators for
students. These changes do not happen without
great effort by dedicated individuals committed to
improving education and supporting communities
through the use of service-learning.
As
the service-learning field grows, so does the need
for ongoing professional development, training and
networking. Washington Campus Compact, as a
membership organization, responds to the members’
needs by offering a variety of opportunities for
service-learning practitioners. One of our most
successful events has been the Continuums of
Service service-learning conference. We are
fortunate to have in the Campus Compact western
region what some participants call “the best
service-learning conference in the country, by
far!” This conference has succeeded because of its
high-quality sessions. Presented by leaders in the
field, they are designed for different learning
styles and contain the latest "best practices” and
models for quality service-learning work.
The seventh annual Continuums of Service
conference will be held March 10-12 in San Diego,
Calif. Informed by the conference theme—Is Higher
Education a Public Good? Service-Learning, Civic
Engagement and the Public Purposes of
Education—the conference offers more than 60
workshops with separate tracks for faculty,
students, and community partners.
Five outstanding pre-conference workshops offer
in-depth information on specific topics:
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Placing Diversity and Social Justice at the Core
of Your Service-Learning Course (full day)
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Assessing Service-Learning and Civic Engagement
(half day)
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Introduction to Service-Learning and Building
Effective Partnerships (half day)
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Community Service-Learning Program Directors and
Coordinators Round Table (half day)
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Engaging Community Colleges: Roots and Reach
(half day)
Service-learning is becoming institutionalized on
our higher education campuses and in our
communities throughout our state, region and
country. Practitioners must continue to help
advance the field. I strongly encourage you and
your colleagues to take time to advance and
reflect on your work by attending the
Continuums of Service conference. Furthermore,
I urge you to invite faculty, administrators and
students from your campus, and key community
partners that work with your institution.
For more information about our conference and
registration, visit our
conference website. For information about
WACC and our other services, please visit our
main website.
^ TOP
WACC
HIGHLIGHTS
WACC PROGRAMS DEMONSTRATE IMPRESSIVE INDICATORS
OF ENGAGEMENT
Moonwater, AmeriCorps Program Manager
Heather Weaver, Washington Reading Corps Key Area
Coordinator / K-20 Specialist
Campus Connections Program
During this quarter the Campus Connections program
has continued to engage higher education students
in a variety of service opportunities. Since
September 2003, the 15 AmeriCorps team members
have engaged nearly 900 students through
service-learning classes, community service
programs and other civic engagement initiatives.
In turn, these higher education students have
contributed more than 16,000 hours of service to
more than 200 community agencies and schools
throughout Washington.
The AmeriCorps team members themselves also
participate in community service and national days
of service, including Martin Luther King, Jr. Day.
Around the state, members gathered regionally for
"A day on, not a day off!" on Jan. 19. After
spending the day serving a home for those with
AIDS, collecting books on diversity for children
in need, or serving with one of several other
projects, team members shared some of their
reflections:
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"Discrimination exists where there is distance.
By getting to know each other, we are getting to
know ourselves a little bit better. The world is
divided along many lines, and service begins by
stepping across to the other side, and getting
to know something/ someone new. Then what was
once the “other side” now becomes this side, our
side, and eventually we realize that everyone
has picked the same side.” Summer Cremo
(University of Washington)
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“It just goes to show that the more hands you
have working together to solve a problem, the
faster that problem will be solved.”
Meighan Doherty (Edmonds Community College)
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“I was surrounded by the memory of Dr. King’s
life. His death was only important insofar as it
had been the beginning of our forced dependence
on our memories, on our collective memory, on
what Dr. King had already taught us, on our
creativity, and on our own wills to
continue.” Lee Wiles (Bellevue Community
College)
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“We’ve made progress; my MLK Day experiences and
those leading to it were evidence of that. They
were also evidence of how far we have left to
go.” Laura Reedy (Antioch University)
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“I was on the road to learning my second lesson
for the day: one task at a time. Using this
strategy, we accomplished more than I ever
believed possible.” Kris Percival (Eastern
Washington University)
May 4 marks an exciting pilot project at Edmonds
Community College. Edmonds was selected as the
site for a campus/community forum on disaster
preparedness and emergency response. Taking shape
is a day and evening of guest speakers, training
sessions and service-learning students sharing the
results of several class projects. More details to
come!
Community Connections Program (formerly known as
HELP)
The Corporation for National & Community Service
recently announced that it is nearing the end of
its review process for the Education Award Only
programs, which includes Community Connections.
Based on feedback from the last Request for
Proposal process, Washington Campus Compact’s
proposal for this program was well received. We
expect to hear good news within the next month.
Washington Reading Corps Program
Washington Campus Compact’s Washington Reading
Corps (WRC) is a literacy program that involves 21
full-time AmeriCorps and VISTA members in eight
area elementary schools. With the first half of
the program year just completed, the 2003-2004 WRC
program has already accomplished much of note:
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555 K-6 students being tutored
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387 K-6 students engaged as peer and cross-age
tutors
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51 community members engaged as volunteer tutors
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18,200 total tutoring hours
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1,800 items distributed in county-wide clothing
drive
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active partnerships with local middle schools,
high schools, libraries, Skagit Valley College,
Western Washington University, Department of
Social and Health Services, Skagit County
Community Action Agency, Skagit County Best
SELF, Educational Services District 189 and
numerous area businesses and foundations
^ TOP
STUDENT/CAMPUS
PROJECTS
INTERNATIONAL PEER MENTORING EXPANDS STUDENTS’
HORIZONS
Rhosetta Rhodes, Manager, Center for
Service-Learning, Spokane Falls Community
College
 |
| International
Peer Mentoring students at Spokane Falls
Community College share their
perspectives. |
Service-learning has once again proven its
applicability to various facets of college life,
this time through International Programs. The
Center for Service-Learning at Spokane Falls
Community College (SFCC), in partnership with
International Programs, has developed an
International Peer Mentoring (IPM) program
designed to acquaint international students with
the American academic and community culture. The
IPM program matches international students with
American students in peer-mentoring teams. The
American peer mentors are enrolled in
intercultural communication courses.
International students come to study in the United
States for academic learning as well as cultural
familiarization. Through IPM, international
students have the opportunity to learn more about
SFCC and Spokane, as well as other civic
activities throughout the community. According to
SFCC student Devin Cummins, “Students are
encouraged to share ideas and information and
discouraged from pressuring one another to adopt
the other’s beliefs.” IPM students—both
international and American—develop international
friendships, improve language skills, gain a
greater understanding of another culture and gain
a broader worldview.
Students meet at least twice a week for both
prescribed activities (coordinated by faculty and
International Programs staff) and activities of
choice. All IPM students come together for the
orientation at the beginning of the quarter,
mid-quarter meetings, wrap-up activities and their
activities of choice. All of these meetings
provide opportunities for joint reflection.
On
average, 42 students enroll in the IPM program
each quarter, with priority given to students new
to the college and to IPM. When space allows,
students may enroll in the program for multiple
quarters.
^ TOP
BEST PRACTICES
PARTNERSHIP IN PRACTICE: USING WORKSHOPS TO ENHANCE
COLLABORATION
Verena Hess, Teaching Associate, Department of
Communication, University of Washington
Joe Brown, Assistant Director for Community-Based
Learning, Carlson Leadership and Public Service
Center
The
Carlson Center
The Carlson Leadership and Public Service Center develops and
supports service-learning at the
University of Washington (UW). A central office
located within the Office of Undergraduate
Education, the Carlson Center serves the entire
campus to support students, faculty and community
partners in offering students opportunities for
leadership and public service. Annually, Carlson
Center staff work with faculty to promote and
support service-learning in approximately 70
courses. In this effort, we work with more than
250 community partners to help more than 1,200
students make connections between academic
coursework and complex philosophical, economic and
political issues in the community.
Our role within the university is unique. We initiate and
sustain relationships with community partners,
develop the match between service-learning
positions and a particular course’s content and
facilitate all the logistics for every
service-learning class. Beyond developing and
maintaining relationships with both faculty and
community partners individually, we also are
responsible for bringing them together to
collaboratively enhance students’
service-learning. We are, in essence,
service-learning brokers.
Each quarter, faculty from numerous disciplines across campus
elect to integrate service-learning into their
courses.
Carlson Center staff work closely with course
instructors to identify course topics and learning
objectives, while working with community
organizations to identify their volunteer and
community needs. This work has typically occurred
in one-on-one meetings between staff and faculty
and subsequent one-on-one conversations between
Carlson Center staff and community partners. By
addressing the particular needs of faculty and
community partners on an individual level, we
build strong foundational relationships with
everyone involved in service-learning.
Workshop Evolution
In 2000, we augmented the individual correspondence by
coordinating pre-quarter meetings with faculty and
partners. The primary purpose was to convey
logistics specifically tailored to the needs and
expectations of each group. We discussed the
quarter timeline, the student registration
process, the Carlson Center's role
in getting started, orientation schedules and what
to do if problems occurred. We also offered
detailed materials to walk one through the basics
of service-learning, including getting started,
the expectations for each member of the
partnership, and how the Carlson Center can best
help support courses and community organizations.
Despite our efforts, we realized over time that something was
missing in our pre-quarter meeting model. With the
Carlson Center as a catalyst for service-learning
at the UW, we had always worked hard to build a
strong foundation for partnerships. Although we
had hosted various opportunities for conversations
between community partners and faculty, we were
still struggling to effectively convey faculty
perspectives to community partners, and vice
versa. In these sessions, community partners and
faculty convened, but the two groups had limited
opportunities to engage with one another.
We recognized that while individual correspondence and an
understanding of logistics are fundamental to our
work, they do not adequately enhance collaboration
between faculty and community partners.
Consequently, we expanded our logistics-oriented
sessions to include an extended lunch, hoping to
change the dynamic of the sessions and also
broaden their appeal. We wanted to encourage
more—and different—faculty and community partners
to join us. In doing so, we saw the audience for
our workshops shift to more community partners
than faculty attending, and we did see a broader
diversity of faculty. However, from our
evaluations of that workshop, we discovered that
both parties liked the interaction the most. In
fact, they wanted more interaction, not
just to learn how to fulfill their own needs, but
to understand one another’s work in more depth.
To infuse our work of promoting public service within the
university with increased collaboration, we
decided to offer a series of workshops during the
academic year with a dual objective: (1) to convey
logistical information around service-learning to
a wider audience to address concerns and successes
together, and (2) to create a time and space in
which deeper conversations and collaborations
around service-learning could begin, germinate and
continue. With this dual objective, our workshop
goal is to promote understanding, respect and
collaboration among community-based organizations
and faculty. To further support the workshop’s
content and facilitation, Carlson staff produced
two service-learning guides for the 2003-2004
academic year for
community partners and
faculty, respectively.
New Workshop Model Embraces Reciprocity
The centerpiece of our new workshop model, Partnership in
Practice, is an exercise designed for faculty and
community partners to work together to expand
their understanding of service-learning from the
other’s perspectives. The exercise we created is
grounded in one of the primary principles of
service-learning: the ethic of reciprocity.
Service-learning is based on a reciprocal
relationship in which the service reinforces and
strengthens the learning, and the learning
reinforces and strengthens the service. Three of
the fundamental questions of reciprocity in
service-learning are also interwoven: Are the
needs of our community organizations being met?
Are both faculty and community partners supporting
student learning through service in meaningful
ways? Are students empowered to share their
experiences with one another and the communities
they serve?
Faculty and community partners alike consider these questions
as they design and guide the service-learning
experience, both in the field and in the
classroom. Addressing these questions in ways that
are fruitful for student learning works best when
service experiences are integrated into students’
classroom experiences and when students’
opportunities at organizations meet the
organizations’ needs while simultaneously
promoting the learning experience. Articulating
and sharing this ethic of reciprocity can be a
challenge for both community partners and faculty.
The purpose of this exercise is to consider service-learning
so that the ethic of reciprocity is part of every
element of the experience: from developing the
course focus to creating an appropriate position,
to designing opportunities for students to share
their experiences with a wider audience. To more
deeply consider the ethic of reciprocity among
service-learning constituencies, individuals in
the workshop worked in pairs and then as teams.
Pairs worked through fundamental service-learning
questions from the different perspectives of
faculty and community partners. For the purposes
of the exercise, we assigned teams a particular
course or organization and asked each member to
assume the role of who they are not
professionally. For example, we asked community
partners to serve as faculty to determine a
learning objective for the course and to design a
brief assignment that integrated students’
experience into the class and its learning
objective. Likewise, we asked faculty to assume
the community partner role and consider these
questions: What are the organization’s goals and
what might be some possible organizational needs?
How will the opportunities that you develop inform
and further the work of the organization? In what
specific ways does the opportunity relate to the
paired course? Is the opportunity compatible with
the quarter system (students working 20 to 40
hours total over eight to nine weeks)?
Subsequently, these pairs came together as teams
to discuss what they learned about the other’s
work, how their perspectives on their roles had
shifted and what each could offer the other. In
many cases, both community partners and faculty
began to realize the complexity and importance of
each other’s work and the possible impact on
students’ service-learning experiences.
This new workshop has drawbacks. The intensive “reciprocity”
exercise requires a good deal of time to work
through entirely. As a result, less time is
devoted to logistics and operational aspects.
Another complicating element is that while we have
successfully increased participation levels, there
is now a greater disparity of service-learning
experience among the participants. For some, the
partnership exercise is a natural extension of
their everyday work; others struggle to understand
at a basic level what service-learning is and how
it works.
Future Workshop Improvements
Our next iteration of the Partnership in Practice
workshop design will keep the same model
previously mentioned and will occur before each
academic quarter. This will be an intermediate
model of sorts; community partners and faculty
will have some experience and can actively work
toward building sustainable partnerships. This
workshop will also include all the necessary
logistical elements needed to kick off the
upcoming quarter. Complementing this workshop will
be a variety of other workshops, held in various
community and campus settings, meant for those new
to or recently involved in service-learning. The
community workshops will be for community partners
and will focus on their issues and needs
specifically. Likewise, the campus-based
workshops, using related disciplines, will invite
prospective or new service-learning faculty to
develop and deliver quality service-learning
courses at the UW.
This dual approach will help community partners
and faculty alike progress from a basic
understanding of service-learning toward a
well-developed, collaborative and
practice-oriented understanding as they prepare to
either host service-learning students or teach
service-learning courses.
^ TOP
DATES
/ ANNOUNCEMENTS
March 10-12 - Continuums
of Service Conference
April 22 - All Presidents
Meeting / Board Meeting
May 6 - Dialogue for
Democracy
March 10-12
CONTINUUMS OF SERVICE CONFERENCE
Deadlines
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Feb. 17 - hotel reservations due (Hyatt Regency
Islandia, on
Mission
Bay)
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Feb. 20 - scholarship requests due
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Feb. 27 - conference registrations due
Cost
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Faculty/staff - $350 WACC member / $450
non-member
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Students - $175 (member and non-member)
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Community partners - $175
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AmeriCorps members - $175
The seventh annual
Continuums of Service Conference
will be held in San Diego on
March 10-12, 2004. The conference theme—Is Higher
Education a Public Good? Service-Learning, Civic
Engagement, and the Public Purposes of
Education—has generated an offering of more than
60 high-quality concurrent sessions and poster
sessions.
Please join more than 400 colleagues from the
Campus Compact western region and beyond to
explore multiple perspectives on the relationships
between higher education and the public good, and
the roles service-learning and civic engagement
can play in revitalizing them.
Conference participants will include learners and
educators from diverse constituencies: faculty;
undergraduate and graduate students; government,
community agency and organization partners;
student development professionals; curriculum
specialists; service-learning directors; funding
agency representatives and institutional
administrators.
The conference has become a model for professional
development among service-learning practitioners.
Washington Campus Compact develops and—in
partnership with the California, Hawaii and Oregon
campus compacts—presents the conference.
For more information contact:
Julie Muyllaert, Conference Coordinator
360-650-7554
julie.muyllaert@wwu.edu
April
22
ALL PRESIDENTS MEETING / BOARD MEETING
The Washington Campus Compact executive board
will host an all presidents meeting from
noon to 3 p.m. immediately following its annual board meeting on April 22.
Presidents who are members of WACC are invited and
encouraged to attend.
The agenda will focus on fund development for
sustaining service-learning and civic engagement
efforts on campuses. Panelists representing
foundations and government entities will share
their perspectives and address presidents’
questions.
Gonzaga University will host both meetings on its
campus in the Greenan board room of the Foley
Center Library. Lunch will be served.
Presidents will receive a detailed invitation,
including a final agenda, by the end of February.
Any president unable to attend the meeting is
encouraged to send a senior-level administrator as
a representative.
Member presidents also are welcome to attend
the executive board meeting from
9 a.m. to noon.
For more information contact:
Jennifer Dorr, Executive Director
360-650-7984
jennifer.dorr@wwu.edu
May 6
DIALOGUE FOR DEMOCRACY
Washington Campus Compact is proud to present our
Dialogue for Democracy event, to be held in
Seattle on May 6. We are particularly excited
about this event, for it will inaugurate the
Dialogue for Democracy series. The series is
designed to address questions of pressing
relevance to communities and education, such as:
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What is the public purpose of education?
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What
is the civic impact of education in Washington
communities?
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What
are the pressing issues in Washington state to
be addressed by school/campus/community
partnerships?
The statewide Dialogue will bring together
teams comprised of K-20 administrators, faculty,
students and community partners to deliberate on
locally relevant issues from diverse perspectives.
Each team participating in this
Dialogue will develop and commit to an
issue-oriented action plan to help strengthen its
communities.
Dialogue for Democracy builds on WACC’s vision
of connecting campuses and communities in order to
promote vital democracy. The Dialogue
process will develop participants’ capacities for
collaborative, constructive deliberation in order
to address issues critical to connecting education
and community.
Dr. Ira Harkavy, associate vice president and
director of the Center for Community Partnerships
at the University of Pennsylvania, will serve as
the keynote speaker. Dr. Harkavy, a University of
Washington 2003-2004 Walker-Ames lecturer, is a
nationally recognized leader in the movement for
democratic education.
For more information contact:
Heather Weaver, K-20 Specialist
360-650-7263
heather.weaver@wwu.edu
^ TOP
| Synergy
is published quarterly in fall, winter,
spring and summer by Washington Campus
Compact. We solicit submissions and
accept, with prior approval, unsolicited
submissions. Queries regarding unsolicited
submissions are due on the 10th of
the month preceding publication.
All submissions are due on the 1st
of the month of publication and may
be edited. Please send all queries,
final submissions and general comments/suggestions
to Diane Bateman at diane.bateman@wwu.edu. |
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