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Newsletter


Volume 1   Issue 2   Winter 2004

In This Issue:
EXECUTIVE DIRECTOR'S MESSAGE

WACC HIGHLIGHTS

STUDENT / CAMPUS PROJECTS

BEST PRACTICES

DATES / ANNOUNCEMENTS

EXECUTIVE DIRECTOR'S MESSAGE

CONTINUUMS OF SERVICE CONFERENCE OFFERS STATE-OF-THE-ART TRAININGS TO SERVICE-LEARNING PRACTITIONERS
Jennifer Dorr, Executive Director

While service, in its many shapes and forms, has been integrated into education for years, the service-learning field is relatively young. Administrative positions are becoming more institutionalized and professionalized; faculty are slowly being recognized and rewarded for their service-learning work. Students are called to leadership positions on their campuses and in their communities; community partners are gradually being recognized as co-educators for students. These changes do not happen without great effort by dedicated individuals committed to improving education and supporting communities through the use of service-learning.

As the service-learning field grows, so does the need for ongoing professional development, training and networking. Washington Campus Compact, as a membership organization, responds to the members’ needs by offering a variety of opportunities for service-learning practitioners. One of our most successful events has been the Continuums of Service service-learning conference. We are fortunate to have in the Campus Compact western region what some participants call “the best service-learning conference in the country, by far!” This conference has succeeded because of its high-quality sessions. Presented by leaders in the field, they are designed for different learning styles and contain the latest "best practices” and models for quality service-learning work.

The seventh annual Continuums of Service conference will be held March 10-12 in San Diego, Calif. Informed by the conference theme—Is Higher Education a Public Good? Service-Learning, Civic Engagement and the Public Purposes of Education—the conference offers more than 60 workshops with separate tracks for faculty, students, and community partners.

Five outstanding pre-conference workshops offer in-depth information on specific topics:

  • Placing Diversity and Social Justice at the Core of Your Service-Learning Course (full day)

  • Assessing Service-Learning and Civic Engagement (half day)

  • Introduction to Service-Learning and Building Effective Partnerships (half day)

  • Community Service-Learning Program Directors and Coordinators Round Table (half day)

  • Engaging Community Colleges: Roots and Reach (half day)

Service-learning is becoming institutionalized on our higher education campuses and in our communities throughout our state, region and country. Practitioners must continue to help advance the field. I strongly encourage you and your colleagues to take time to advance and reflect on your work by attending the Continuums of Service conference. Furthermore, I urge you to invite faculty, administrators and students from your campus, and key community partners that work with your institution.

For more information about our conference and registration, visit our conference website. For information about  WACC and our other services, please visit our main website.

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WACC HIGHLIGHTS

WACC PROGRAMS DEMONSTRATE IMPRESSIVE INDICATORS OF ENGAGEMENT
Moonwater, AmeriCorps Program Manager
Heather Weaver, Washington Reading Corps Key Area Coordinator / K-20 Specialist

Campus Connections Program
During this quarter the Campus Connections program has continued to engage higher education students in a variety of service opportunities. Since September 2003, the 15 AmeriCorps team members have engaged nearly 900 students through service-learning classes, community service programs and other civic engagement initiatives. In turn, these higher education students have contributed more than 16,000 hours of service to more than 200 community agencies and schools throughout Washington.

The AmeriCorps team members themselves also participate in community service and national days of service, including Martin Luther King, Jr. Day. Around the state, members gathered regionally for "A day on, not a day off!" on Jan. 19. After spending the day serving a home for those with AIDS, collecting books on diversity for children in need, or serving with one of several other projects, team members shared some of their reflections:

  • "Discrimination exists where there is distance. By getting to know each other, we are getting to know ourselves a little bit better. The world is divided along many lines, and service begins by stepping across to the other side, and getting to know something/ someone new. Then what was once the “other side” now becomes this side, our side, and eventually we realize that everyone has picked the same side.”  Summer Cremo (University of Washington)

  • “It just goes to show that the more hands you have working together to solve a problem, the faster that problem will be solved.”  Meighan Doherty (Edmonds Community College)

  • “I was surrounded by the memory of Dr. King’s life. His death was only important insofar as it had been the beginning of our forced dependence on our memories, on our collective memory, on what Dr. King had already taught us, on our creativity, and on our own wills to continue.”  Lee Wiles (Bellevue Community College)

  • “We’ve made progress; my MLK Day experiences and those leading to it were evidence of that. They were also evidence of how far we have left to go.”  Laura Reedy (Antioch University)

  • “I was on the road to learning my second lesson for the day: one task at a time. Using this strategy, we accomplished more than I ever believed possible.”  Kris Percival (Eastern Washington University)

May 4 marks an exciting pilot project at Edmonds Community College. Edmonds was selected as the site for a campus/community forum on disaster preparedness and emergency response. Taking shape is a day and evening of guest speakers, training sessions and service-learning students sharing the results of several class projects. More details to come!

Community Connections Program (formerly known as HELP)
The Corporation for National & Community Service recently announced that it is nearing the end of its review process for the Education Award Only programs, which includes Community Connections. Based on feedback from the last Request for Proposal process, Washington Campus Compact’s proposal for this program was well received. We expect to hear good news within the next month.

Washington Reading Corps Program
Washington Campus Compact’s Washington Reading Corps (WRC) is a literacy program that involves 21 full-time AmeriCorps and VISTA members in eight area elementary schools. With the first half of the program year just completed, the 2003-2004 WRC program has already accomplished much of note:

  • 555 K-6 students being tutored

  • 387 K-6 students engaged as peer and cross-age tutors

  • 51 community members engaged as volunteer tutors

  • 18,200 total tutoring hours

  • 1,800 items distributed in county-wide clothing drive

  • active partnerships with local middle schools, high schools, libraries, Skagit Valley College, Western Washington University, Department of Social and Health Services, Skagit County Community Action Agency, Skagit County Best SELF, Educational Services District 189 and numerous area businesses and foundations

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STUDENT/CAMPUS PROJECTS

INTERNATIONAL PEER MENTORING EXPANDS STUDENTS’ HORIZONS
Rhosetta Rhodes, Manager, Center for Service-Learning, Spokane Falls Community College

International Peer Mentoring students at Spokane Falls Community College share their perspectives.
Service-learning has once again proven its applicability to various facets of college life, this time through International Programs. The Center for Service-Learning at Spokane Falls Community College (SFCC), in partnership with International Programs, has developed an International Peer Mentoring (IPM) program designed to acquaint international students with the American academic and community culture. The IPM program matches international students with American students in peer-mentoring teams. The American peer mentors are enrolled in intercultural communication courses.

International students come to study in the United States for academic learning as well as cultural familiarization. Through IPM, international students have the opportunity to learn more about SFCC and Spokane, as well as other civic activities throughout the community. According to SFCC student Devin Cummins, “Students are encouraged to share ideas and information and discouraged from pressuring one another to adopt the other’s beliefs.” IPM students—both international and American—develop international friendships, improve language skills, gain a greater understanding of another culture and gain a broader worldview.

Students meet at least twice a week for both prescribed activities (coordinated by faculty and International Programs staff) and activities of choice. All IPM students come together for the orientation at the beginning of the quarter, mid-quarter meetings, wrap-up activities and their activities of choice. All of these meetings provide opportunities for joint reflection.

On average, 42 students enroll in the IPM program each quarter, with priority given to students new to the college and to IPM. When space allows, students may enroll in the program for multiple quarters.

  • For more information contact:
    International Peer Mentoring Program
    SFCC Center for Service-Learning
    509-533-3140 or rhosettar@spokanefalls.edu

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BEST PRACTICES

PARTNERSHIP IN PRACTICE: USING WORKSHOPS TO ENHANCE COLLABORATION
Verena Hess, Teaching Associate, Department of Communication, University of Washington
Joe Brown, Assistant Director for Community-Based Learning, Carlson Leadership and Public Service Center

The Carlson Center
The Carlson Leadership and Public Service Center develops and supports service-learning at the University of Washington (UW). A central office located within the Office of Undergraduate Education, the Carlson Center serves the entire campus to support students, faculty and community partners in offering students opportunities for leadership and public service. Annually, Carlson Center staff work with faculty to promote and support service-learning in approximately 70 courses. In this effort, we work with more than 250 community partners to help more than 1,200 students make connections between academic coursework and complex philosophical, economic and political issues in the community.

Our role within the university is unique. We initiate and sustain relationships with community partners, develop the match between service-learning positions and a particular course’s content and facilitate all the logistics for every service-learning class. Beyond developing and maintaining relationships with both faculty and community partners individually, we also are responsible for bringing them together to collaboratively enhance students’ service-learning. We are, in essence, service-learning brokers.

Each quarter, faculty from numerous disciplines across campus elect to integrate service-learning into their courses. Carlson Center staff work closely with course instructors to identify course topics and learning objectives, while working with community organizations to identify their volunteer and community needs. This work has typically occurred in one-on-one meetings between staff and faculty and subsequent one-on-one conversations between Carlson Center staff and community partners. By addressing the particular needs of faculty and community partners on an individual level, we build strong foundational relationships with everyone involved in service-learning.

Workshop Evolution
In 2000, we augmented the individual correspondence by coordinating pre-quarter meetings with faculty and partners. The primary purpose was to convey logistics specifically tailored to the needs and expectations of each group. We discussed the quarter timeline, the student registration process, the Carlson Center's role in getting started, orientation schedules and what to do if problems occurred. We also offered detailed materials to walk one through the basics of service-learning, including getting started, the expectations for each member of the partnership, and how the Carlson Center can best help support courses and community organizations.

Despite our efforts, we realized over time that something was missing in our pre-quarter meeting model. With the Carlson Center as a catalyst for service-learning at the UW, we had always worked hard to build a strong foundation for partnerships. Although we had hosted various opportunities for conversations between community partners and faculty, we were still struggling to effectively convey faculty perspectives to community partners, and vice versa. In these sessions, community partners and faculty convened, but the two groups had limited opportunities to engage with one another.

We recognized that while individual correspondence and an understanding of logistics are fundamental to our work, they do not adequately enhance collaboration between faculty and community partners. Consequently, we expanded our logistics-oriented sessions to include an extended lunch, hoping to change the dynamic of the sessions and also broaden their appeal. We wanted to encourage more—and different—faculty and community partners to join us. In doing so, we saw the audience for our workshops shift to more community partners than faculty attending, and we did see a broader diversity of faculty. However, from our evaluations of that workshop, we discovered that both parties liked the interaction the most. In fact, they wanted more interaction, not just to learn how to fulfill their own needs, but to understand one another’s work in more depth.

To infuse our work of promoting public service within the university with increased collaboration, we decided to offer a series of workshops during the academic year with a dual objective: (1) to convey logistical information around service-learning to a wider audience to address concerns and successes together, and (2) to create a time and space in which deeper conversations and collaborations around service-learning could begin, germinate and continue. With this dual objective, our workshop goal is to promote understanding, respect and collaboration among community-based organizations and faculty. To further support the workshop’s content and facilitation, Carlson staff produced two service-learning guides for the 2003-2004 academic year for community partners and faculty, respectively.

New Workshop Model Embraces Reciprocity
The centerpiece of our new workshop model, Partnership in Practice, is an exercise designed for faculty and community partners to work together to expand their understanding of service-learning from the other’s perspectives. The exercise we created is grounded in one of the primary principles of service-learning: the ethic of reciprocity. Service-learning is based on a reciprocal relationship in which the service reinforces and strengthens the learning, and the learning reinforces and strengthens the service. Three of the fundamental questions of reciprocity in service-learning are also interwoven: Are the needs of our community organizations being met? Are both faculty and community partners supporting student learning through service in meaningful ways? Are students empowered to share their experiences with one another and the communities they serve?

Faculty and community partners alike consider these questions as they design and guide the service-learning experience, both in the field and in the classroom. Addressing these questions in ways that are fruitful for student learning works best when service experiences are integrated into students’ classroom experiences and when students’ opportunities at organizations meet the organizations’ needs while simultaneously promoting the learning experience. Articulating and sharing this ethic of reciprocity can be a challenge for both community partners and faculty.

The purpose of this exercise is to consider service-learning so that the ethic of reciprocity is part of every element of the experience: from developing the course focus to creating an appropriate position, to designing opportunities for students to share their experiences with a wider audience. To more deeply consider the ethic of reciprocity among service-learning constituencies, individuals in the workshop worked in pairs and then as teams. Pairs worked through fundamental service-learning questions from the different perspectives of faculty and community partners. For the purposes of the exercise, we assigned teams a particular course or organization and asked each member to assume the role of who they are not professionally. For example, we asked community partners to serve as faculty to determine a learning objective for the course and to design a brief assignment that integrated students’ experience into the class and its learning objective. Likewise, we asked faculty to assume the community partner role and consider these questions: What are the organization’s goals and what might be some possible organizational needs? How will the opportunities that you develop inform and further the work of the organization? In what specific ways does the opportunity relate to the paired course? Is the opportunity compatible with the quarter system (students working 20 to 40 hours total over eight to nine weeks)? Subsequently, these pairs came together as teams to discuss what they learned about the other’s work, how their perspectives on their roles had shifted and what each could offer the other. In many cases, both community partners and faculty began to realize the complexity and importance of each other’s work and the possible impact on students’ service-learning experiences.

This new workshop has drawbacks. The intensive “reciprocity” exercise requires a good deal of time to work through entirely. As a result, less time is devoted to logistics and operational aspects. Another complicating element is that while we have successfully increased participation levels, there is now a greater disparity of service-learning experience among the participants. For some, the partnership exercise is a natural extension of their everyday work; others struggle to understand at a basic level what service-learning is and how it works.

Future Workshop Improvements
Our next iteration of the Partnership in Practice workshop design will keep the same model previously mentioned and will occur before each academic quarter. This will be an intermediate model of sorts; community partners and faculty will have some experience and can actively work toward building sustainable partnerships. This workshop will also include all the necessary logistical elements needed to kick off the upcoming quarter. Complementing this workshop will be a variety of other workshops, held in various community and campus settings, meant for those new to or recently involved in service-learning. The community workshops will be for community partners and will focus on their issues and needs specifically. Likewise, the campus-based workshops, using related disciplines, will invite prospective or new service-learning faculty to develop and deliver quality service-learning courses at the UW.

This dual approach will help community partners and faculty alike progress from a basic understanding of service-learning toward a well-developed, collaborative and practice-oriented understanding as they prepare to either host service-learning students or teach service-learning courses.

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DATES / ANNOUNCEMENTS

March 10-12 - Continuums of Service Conference
April 22 - All Presidents Meeting / Board Meeting
May 6 - Dialogue for Democracy

March 10-12
CONTINUUMS OF SERVICE CONFERENCE

Deadlines
  • Feb. 17 - hotel reservations due (Hyatt Regency Islandia, on Mission Bay)

  • Feb. 20 - scholarship requests due

  • Feb. 27 - conference registrations due

Cost

  • Faculty/staff - $350 WACC member / $450 non-member

  • Students - $175 (member and non-member)

  • Community partners - $175

  • AmeriCorps members - $175

The seventh annual Continuums of Service Conference will be held in San Diego on
March 10-12, 2004. The conference theme—Is Higher Education a Public Good? Service-Learning, Civic Engagement, and the Public Purposes of Education—has generated an offering of more than 60 high-quality concurrent sessions and poster sessions.

Please join more than 400 colleagues from the Campus Compact western region and beyond to explore multiple perspectives on the relationships between higher education and the public good, and the roles service-learning and civic engagement can play in revitalizing them.

Conference participants will include learners and educators from diverse constituencies: faculty; undergraduate and graduate students; government, community agency and organization partners; student development professionals; curriculum specialists; service-learning directors; funding agency representatives and institutional administrators.

The conference has become a model for professional development among service-learning practitioners. Washington Campus Compact develops and—in partnership with the California, Hawaii and Oregon campus compacts—presents the conference.

For more information contact:
Julie Muyllaert, Conference Coordinator
360-650-7554
julie.muyllaert@wwu.edu

April 22
ALL PRESIDENTS MEETING / BOARD MEETING

The Washington Campus Compact executive board will host an all presidents meeting from noon to 3 p.m. immediately following its annual board meeting on April 22. Presidents who are members of WACC are invited and encouraged to attend.

 

The agenda will focus on fund development for sustaining service-learning and civic engagement efforts on campuses. Panelists representing foundations and government entities will share their perspectives and address presidents’ questions.

 

Gonzaga University will host both meetings on its campus in the Greenan board room of the Foley Center Library. Lunch will be served.

 

Presidents will receive a detailed invitation, including a final agenda, by the end of February. Any president unable to attend the meeting is encouraged to send a senior-level administrator as a representative.

 

Member presidents also are welcome to attend the executive board meeting from 9 a.m. to noon.

For more information contact:
Jennifer Dorr, Executive Director
360-650-7984
jennifer.dorr@wwu.edu

May 6
DIALOGUE FOR DEMOCRACY

Washington Campus Compact is proud to present our Dialogue for Democracy event, to be held in Seattle on May 6. We are particularly excited about this event, for it will inaugurate the Dialogue for Democracy series. The series is designed to address questions of pressing relevance to communities and education, such as:

  • What is the public purpose of education?

  • What is the civic impact of education in Washington communities?

  • What are the pressing issues in Washington state to be addressed by school/campus/community partnerships?

The statewide Dialogue will bring together teams comprised of K-20 administrators, faculty, students and community partners to deliberate on locally relevant issues from diverse perspectives. Each team participating in this Dialogue will develop and commit to an issue-oriented action plan to help strengthen its communities.

Dialogue for Democracy builds on WACC’s vision of connecting campuses and communities in order to promote vital democracy. The Dialogue process will develop participants’ capacities for collaborative, constructive deliberation in order to address issues critical to connecting education and community.

Dr. Ira Harkavy, associate vice president and director of the Center for Community Partnerships at the University of Pennsylvania, will serve as the keynote speaker. Dr. Harkavy, a University of Washington 2003-2004 Walker-Ames lecturer, is a nationally recognized leader in the movement for democratic education.

For more information contact:
Heather Weaver, K-20 Specialist
360-650-7263
heather.weaver@wwu.edu

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Synergy is published quarterly in fall, winter, spring and summer by Washington Campus Compact. We solicit submissions and accept, with prior approval, unsolicited submissions. Queries regarding unsolicited submissions are due on the 10th of the month preceding publication. All submissions are due on the 1st of the month of publication and may be edited. Please send all queries, final submissions and general comments/suggestions to Diane Bateman at diane.bateman@wwu.edu.

 

 

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